Do you work with ICBC claims?

Yes! We are an authorized ICBC Glass Express shop. That means we can process your ICBC windshield claims directly—no need to visit a claim center.

What types of auto glass do you repair or replace?

We handle windshields, side windows, rear glass, mirrors, and sunroofs for all makes and models, including commercial and fleet vehicles.

How long does a windshield replacement take?

Most windshield replacements take about 1.5 to 3 hours. We recommend not driving the vehicle for at least 1 hour afterward to allow the adhesive to cure.

Can I wait at the shop during service?

Absolutely! We have a cozy waiting area with Wi-Fi, coffee, and a clean restroom.

Do you offer mobile service?

Yes, depending on your location and the type of work needed. Contact us to see if mobile service is available for your area.

Do you use OEM or aftermarket glass?

We offer both OEM (Original Equipment Manufacturer) and high-quality aftermarket options. Our technicians will help you choose the best option for your needs and budget.

What if I have a crack or chip—should I repair or replace?

If the damage is smaller than a toonie and not in your line of vision, we can usually repair it. Larger cracks or chips near the edge of the windshield often require a full replacement.

Do you handle insurance paperwork?

Yes—we take care of all the paperwork with ICBC and most private insurers, making the process smooth and stress-free for you.

Do I need an appointment?

Walk-ins are welcome, but we recommend booking an appointment to ensure the fastest service.

Is your work guaranteed?

Yes! All of our installations come with a lifetime workmanship warranty for as long as you own your vehicle.